- Formula
- Contribution margin/customer x avg lifespan; lifespan ~ 1/churn
- Unit
- $
- Models
- All models
Benchmark
Directional
| ALL | Use net profit not revenue (a16z). No published band - definitions vary wildly. Cohort/realized LTV is the honest version. | a16z 16 Startup Metrics |
Omega Point BenchmarksGlobal / Financial